Privacy Policy

At KARIB CARTAGENA, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.

1. Information We Collect

We may collect personal information from you when you:

  • Make a booking or reservation with us

  • Subscribe to our newsletter or promotional materials

  • Contact us via email, phone, or through our website

  • Participate in surveys, contests, or other promotional activities

The types of personal information we may collect include:

  • Name

  • Contact information (email address, phone number, address)

  • Payment information (credit card details)

  • Travel preferences and special requests

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and confirm your bookings and reservations

  • To communicate with you regarding your bookings, inquiries, and requests

  • To provide you with information about our products, services, and promotions

  • To improve our services and customize your experience

  • To comply with legal and regulatory requirements

3. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To our partners and service providers who assist us in providing our services to you

  • To comply with legal obligations or to respond to lawful requests from government authorities

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of receiving marketing communications from us

  • Withdraw your consent for us to process your personal information

6. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at reservas@karibcartagena.com